This is a demo store for testing purposes — no orders shall be fulfilled. Dismiss
This is a demo store for testing purposes — no orders shall be fulfilled. Dismiss
Terms & Conditions of Trade
These Terms and Conditions outline the requirements and responsibilities of all vendors trading at events organised by Antique & Collectable Event Management Pty Ltd (ACEM).
By booking a site and submitting payment, vendors agree to comply with the following terms.
1. Trading Terms
1.1 Venue Hire
ACEM provides venues for vendors to trade for an agreed hire fee.
1.2 Public Liability Insurance
• ACEM holds a $20,000,000 Public Liability Insurance policy as the event organiser.
• Vendors are strongly encouraged to maintain their own current Public Liability Insurance policy and may be asked to provide a Certificate of Currency prior to the event.
• Stallholders who do not hold their own policy may still attend. A $12 uninsured stallholder administration fee will be added to the invoice.
• This fee does not provide individual insurance cover for your business, activities, stock, equipment, or personal property.
• The organiser’s Public Liability Insurance applies to the organiser’s legal liability for third-party injury or property damage arising from the event and is subject to policy terms, conditions, and exclusions.
• Stallholders attend and trade at their own risk and are responsible for their own insurance, stock, and equipment.
• Public Liability Insurance does not cover loss, theft, or damage to stallholder stock, equipment, or personal items.
1.3 Compliance with Laws
• All vendors must trade in accordance with the Office of Fair-Trading regulations. This includes, but is not limited to, a prohibition on displaying or selling Nazi-related items at any event. Further information: Queensland Government – Selling Your Products and Services
• If you are selling knives of any kind, display all relevant signage and familiarise yourself with the current legislation. Further information: https://www.police.qld.gov.au/sites/default/files/2024-07/End-Knife-Violence-Guide-for-Sellers-Booklet1.pdf
1.4 Payments
• All site fees and table hire charges must be paid for in advance.
• Invoices will be issued five (5) weeks prior to an event’s trading dates with seven (7) day payment terms.
• Sites that remain unpaid by the invoice due date will not be held.
• If you are experiencing difficulty making payment, please contact ACEM management to discuss arrangements — otherwise, your site may be reallocated.
1.5 Equipment Hire and Return
• 6ft trestle tables are available for hire at the rate listed in the Fees & Charges Schedule.
• Tables and any other hired equipment must be returned at the event’s conclusion.
• Replacement fees may apply for lost or damaged items.
1.6 Stall Presentation
• All displays must use floor-length table covers, (indoor events and sites only) and stock must be presented in a tidy and professional manner.
• Black fitted 6ft tablecloths are available for hire at the rate set out in the Fees & Charges Schedule.
• Hired tablecloths must also be returned at the event conclusion, or replacement fees may apply.
1.7 Event Setup & Safety
• Vendors will be notified via email prior to each event regarding bump-in and setup requirements.
• Displays must remain within the allocated site measurements, be stable, safe, and free of obstructions or trip hazards.
• All electrical items and cords must have current tag testing displayed.
• Electrical leads must be taped down or placed in cable trays to prevent trip hazards.
• Packing up prior to the official event closing time is strictly prohibited.
• Vendors must follow all management directions and always comply with Workplace Health & Safety rules.
1.8 Attendance
When securing a booking for any event, vendors are required to attend all advertised days of trading.
1.9 Risk, Loss & Liability
• All stock, displays, equipment, vehicles, and personal belongings are brought to the event entirely at the vendor’s own risk.
• ACEM, venue management, and event staff accept no responsibility or liability for any loss, theft, or damage to vendor property, whether occurring during bump-in, trading hours, or bump-out.
• Vendors are responsible for ensuring their stock and equipment are adequately secured and insured.
2. Cancellations & Refunds
2.1 Vendor Cancellations
• Cancellations received more than 30 days before the event date will be refunded in full (if applicable).
• Cancellations received within 14 days of the event date will not be refunded unless the site can be filled by another vendor.
2.2 Event Cancellations by ACEM
• If an event is cancelled by ACEM or the venue after payment has been received, all fees paid will be refunded within 5 business days of the cancellation notification.
2.3 Transfers and Changes
• Fees are transferable to other fairs or venues if agreed upon by both parties.
• If venue or booking requirements change and no mutual agreement is reached, ACEM will issue a full refund, and vendors must rebook and make payment again to secure the new date or venue.
What is the difference: between wall sites and centre sites?
Wall sites are positioned against a wall and often have access to power. Centre sites are located in the middle of the venue and usually do not have power. Please indicate your power requirements when booking.
Which size site should I book?
If you are just starting out and only need 2–3 tables or less, book a single table site. For 4 or more tables, a 4m x 4m site is recommended.
Do I have to attend both days of a two-day event?
Yes, stallholders are required to attend for the full duration of a two-day event.
Are site prices for both days of a two-day event?
Yes, the site fee covers both days inclusive.
How do I book a stall?
You can book your site directly by contacting us via email or telephone.
Can I bring my own display furniture or decorations?
Yes. You are welcome to bring your own tables, display racks, and decorations to personalise your stall.
Is electricity provided at my stall?
Wall sites often have access to power, while centre sites usually do not. Please indicate your power requirements when booking.
When can I set up my stall?
Each fair provides a full day for vendor setup before the event. It is important to arrive on time and be ready for the scheduled opening. Vendor setup times will be provided in advance.
Can I share a double site with a friend?
No. All bookings must be made individually. If you wish to have a second site next to a friend, you must book the sites separately.
Do I have to offer card payment facilities?
No, you may accept cash, card, or both. An ATM is available on site at all events.
Do I need my own public liability insurance?
We strongly recommend that all stallholders hold their own Public Liability Insurance and you may be asked to provide a Certificate of Currency. If you don’t have your own policy, you can still attend. ACEM holds Public Liability Insurance as the event organiser, however this does not provide individual cover for stallholders, their business, stock or equipment. A $12 uninsured stallholder administration fee will apply.